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FAQs

沉香 – 植物白木香干燥木质结油部分,是一种木材、香料和中药。自古以来沉香被列为众香之首,天然沉香极其稀少,十分难得且价格昂贵,因为它是一种不可再生的稀缺资源,用于香水原料及中医药引等。

沉香是由沉香木植物树心部位受到外伤或真菌感染刺激形成。沉香树将会大量分泌带有浓郁香味的树脂帮助愈合,过程中产生浓郁香气的组织物。随着时间,沉香经历多年磨难历练出天然香韵。

我们的沉香品是Aquilaria Malaccensis。

沉香木已被所有宗教传统使用了几个世纪,并在中国、日本、台湾等国家广泛使用,包括中东。它的使用范围包括中药、冥想、香水、茶、风水等等。

以下是沉香的健康益处:-

  • 增加能量
  • 天然排毒剂
  • 舒缓睡眠障碍
  • 有助于减肥
  • 有益于皮肤
  • 改善情绪和引导健康与幸福
  • 传统医药用途

(天然镇静剂、镇痛剂、助消化剂、驱风剂等)

南洋沉香是美门残疾人基金会慈善事业的积极支持者。

南洋沉香委托了基金会为我们的产品进行标记和包装。这将为基金会成员提供了作为社会重要成员贡献其技能的机会,使他们能够从工作中获得目标感。此外,我们也从利润的一定比例返还给基金会,作为社区捐款的报酬。

Our incense is composed of 70% incense powder and 30% natural sticky powder. The powders are of 100% natural origin.

Incense sticks that are made of 100% agarwood powder are highly susceptible to breakage, requiring extra care in storing and handling. Natural sticky powder is therefore added to the mix for improved structural integrity. 

Our incense has an ethereal, slightly sweet and varied aroma, punctuated by scents of woody fibres.

Our standalone agarwood incense comes without a bamboo stick. Bamboo stick incense, as the name implies, uses a bamboo stick for greater structural support.

We recommend storing your incense in an airtight container in a cool and dry location like a drawer or cabinet. 

Yes. The use of incense in religious worship goes back a long way. Incense is a prominent feature in Hinduism, Buddhism, ancient Judaism and some parts of Christianity. However, incense does not have any specific religious significance.

Yes, incense is typically used as part of a purification ritual during prayers.

Yes. Our product is 100% organic – from plantation and inoculation to processing and packaging.

Our incense has been certified by SGS, a multinational company headquartered in Geneva, Switzerland which provides inspection, verification, testing and certification services. An SGS certification demonstrates that our product is compliant with national and international regulations and standards.

  1. No. agarwood is produced by wounding and infecting Aquilaria trees. When wounded, the trees secrete a protective resin around the injury, which later becomes agarwood. Sandalwood is extracted directly from the heavy, yellow and fine-grained woods of trees in the genus Santalum.  

In terms of scent, agarwood has a very small scent in its natural state, emitting significantly more when ignited. Sandalwood has a relatively stronger scent, even in its natural state. 

Yes. Our incense is made with natural ingredients with no chemicals added, hence it is suitable for people of all ages, including pregnant women and children. However, please discontinue use and seek medical advice in the event of any allergic reactions.

Agarwood incense helps to purify the air naturally, unlike chemical-based fragrances that merely seek to mask odours. It is also popular with meditation practitioners as its scent has calming properties. 

Incense promotes the relaxation of the nervous system. Its aroma improves moods and relaxes the body and mind. When the body and mind are calm, the person can more readily enter a restful state, thereby achieving higher quality sleep.

Yes. Our incense has an air-purifying effect and can reduce airborne irritants. As the incense burns, its aroma enters our respiratory system, clearing the nasal passages and throat cavity. This provides excellent relief from nasal sensitivity symptoms.

It is a non-flammable holder for lit incense sticks. This holder comes free with every purchase of a twin pack. 

 The cotton in the incense holder is flameproof and does not need to be removed.

Each stick burns for approximately one hour. 

No. Agarwood is not like an ordinary item that has an expiry date. On the contrary, the longer the incense is kept, the stronger the fragrance.

Each single pack weighs about 25 grammes with approximately 50 sticks inside. Family packs weigh about 200 grammes each with approximately 400 sticks inside.

Yes, but each individual is different. Please discontinue use and seek medical attention should you experience any discomfort. 

No. Our incense is not like ordinary incense. We have conducted 13 years of rigorous testing on over 100 different brands to produce our incense sticks that do not emit heavy smoke. 

We produce our incense with the same high-quality formulation from batch to batch. However, there can sometimes be small differences in its scent due to variations in our all-natural ingredients arising from factors such as soil, topography and climate.

The leaves of our NYCX Premium Kynam Agarwood Tea were sourced from healthy Kynam trees. These trees originated from a 60-year-old tree through a careful grafting process. The leaves are traditionally hand-roasted by the second generation of skilled tea roasters to preserve their health benefits. Our leaves are plucked early in the morning, when they are most full of life and glistening with morning dew, in order to give our tea the desired panoply of flavours.

We recommend taking 2 – 3 leaves out and placing them into a teapot filled with hot water. You can use more according to your preference.

No. Our Kynam tea is made of premium-grade leaves sourced from inoculated year-old Kynam trees. This preserves the tea’s fragrance and benefits.

No. On the contrary, the longer the tea is kept, the stronger the fragrance.

Loose leaves. Our tea appears in granular form on the packaging. These granules take on the familiar shape of tea leaves when brewed in hot water.

Kynam tea promotes detoxification, prevents disease and slows down aging. Research has shown that Kynam tea can significantly improve cardiovascular and cerebrovascular aging, such as arteriosclerosis, coronary heart disease, arrhythmia, hypertension, high blood pressure, high blood cholesterol and stroke.

In Traditional Chinese Medicine, Kynam tea is used to treat the digestive system, relieve spasms, regulate the vital organs, relieve pain, treat halitosis, and support the kidneys. It is used to ease tightness in the chest, reduce abdominal pains, stop vomiting, treat diarrhea and relieve asthma, amongst others.

 Kynam tea is a nutritious health drink that is non-toxic and has no side effects. It is suitable for all ages, though we would recommend that younger children consume a smaller amount than for adults.

Our Kynam tea offers significant health benefits to all drinkers of the tea. However, we would recommend that the following categories of people limit their consumption due to our tea’s potential impact on their physiology:

  • Individuals with low blood pressure: Kynam tea can lower blood pressure if consumed for an extended period.
  • Pregnant women: Because of its qi-lifting effect, Kynam tea is not suitable for pregnant women. Please consult a medical professional if you need to consume Kynam tea.
  • People with a deficiency of yin and fire: those with body heatiness can potentially experience more inflammation after consumption.
  • People with qi deficiency and sinking: Kynam tea has the effect of warming the kidneys and nourishing qi.
  • Underweight people: Kynam tea has a laxative effect and promotes weight loss. Those with a BMI of less than 18.5 are already underweight and can potentially lose even more weight with prolonged consumption.

Yes, they can. However, drinking it during periods of stomach discomfort is not advisable. We recommend a thinner brew than usual, i.e., 1-2 tea leaves in 100ml of water.

  1. Kynam tea can be consumed at any time. We recommend enjoying a cup in the morning with breakfast. It can also be brewed after a full meal to alleviate digestion.

Kynam tea can generally be consumed at any time throughout the day. However, if you are sensitive to tea, we would recommend not drinking it too close to bedtime.

Drinking Kynam tea a week before your menstruation can help relieve menstrual pain. We would, however, recommend a temporary cessation in consumption during your menstruation until the cycle is over.

  1. Yes. Our product is 100% organic – from plantation and inoculation to processing and packaging.

Yes, but this would also depend on the individual. Please discontinue consumption and seek medical attention should you experience any discomfort.

Oudtidote’s main ingredient, agarwood oil, is paired with four other valuable natural ingredients, i.e., eucalyptus oil, tea tree oil, lithospermum extract, and arnica extract. Our addition of zinc chelation promotes easy absorption.

Our Oudtidote is alcohol- and fragrance-free, making it suitable for sensitive skin. However, please discontinue use and seek medical attention should you experience any discomfort.

People of all ages and skin types, including oily skin, can enjoy the benefits of Oudtidote. It will not leave skin feeling oily.

Zinc chelate is a form of zinc that is readily absorbed by the body. Zinc is an essential trace element that has important physiological functions, such as enhancing immunity, maintaining prostate health, and accelerating wound healing. Zinc chelate can also help to defend against viruses and bacteria and produce essential proteins.

Agarwood oil improves skin hydration, combats bacterial growth, slows down aging, protects against UV radiation, and promotes collagen synthesis, amongst others.

Eucalyptus oil helps to treat eczema, heal wounds, relieve the pain of minor cuts and scrapes, and restore moisture to dry skin.

Tea tree oil helps to reduce inflammation, soothe irritated skin, accelerate wound healing, and combat acne, amongst others.

Lithospermum extract is used to treat skin problems, improve blood circulation, and accelerate cellular repair activity.

Arnica extract helps to soothe insect bites, accelerate wound healing, lighten dark eye circles, and repair dry and damaged skin.

Oudtidote is classified as food-grade and is effective in treating ulcers and sore throats. However, care must still be taken when using the product orally.

Oudtidote is 100% alcohol-free.

  1. Agarwood has natural antibacterial properties. Zinc chelation and other ingredients boost this effect, enabling Oudtidote to effectively kill germs within just one minute, as verified by SGS.

Oudtidote is spray-based and is not oily at all.

 It is formulated after years of research and development by our partner in Taiwan. Besides containing five powerful ingredients, it also comes with zinc chelate for more efficient absorption.

Our current batch expires in September 2024.

A bottle can last up to two months if used twice daily.

Yes. Oudtidote is effective in killing acne-causing bacteria. It is also non-oily so it will not clog pores.

Yes. Oudtidote is certified by SGS and complies with Material Safety Data Sheet (MSDS) regulations.

 Yes, but only for external applications. However, please discontinue use and seek medical attention should you experience any discomfort.

Our NYCX Agarwood Essential Oil Blend is a unique combination of pure agarwood oil and organic jojoba oil.

The essential oil blend can be applied topically. Its molecules are absorbed through the skin, entering intercellular tissue fluid to produce healing effects throughout the body. Research has shown that it takes only 2 minutes for entry through the skin and 22 minutes to permeate the circulation system of the body.

The blend can also be inhaled, which positively impacts the vibrational frequency of our limbic system and amygdala to aid relaxation and boost immunity.

 Our essential oil blend offers the following benefits:

–  Strengthens immunity

–  Clears nasal passages

–  Relieves stress and sharpens focus

–  Provides essential moisture to skin and hair

The product is for external use only.

No. The longer you keep the oil, the better it will smell..

Yes. Our essential oil blend is also effective in enhancing the benefits of other essential oils.

Our agarwood essential oil blend is a proprietary formulation developed by an internationally certified professional aromatherapist. We are unable to disclose the specific details of the formulation.

Our pure essential oil is extracted from the distillation of precious, top-quality agarwood.

Our pure essential oil can be used to stop bleeding and pain, reduce inflammation and lighten scars. It is also useful in preventing cardiovascular and cerebrovascular diseases, effectively unifying and regulating qi, nourishing the kidneys and benefiting the essence, running qi and blood, amongst others.

Our pure essential oil can be used in the following ways:

Inhalation: Apply a small amount to a handkerchief and place at the nose for gentle, deep inhalation. This helps to relieve tension, improve memory, induce calmness and improve sleep.

Aromatherapy: Add a small amount to a vaporiser. The scent soothes the body and mind, promotes quality sleep, and has a nourishing effect.

Bath: Add a drop to a bathtub filled with warm water, or add a few drops to hot water for foot baths. This effectively relieves physical and mental stress, eliminates fatigue, unblocks blood and meridians, and promotes metabolism, amongst others.

Massage: Dilute the oil in a base oil at a recommended ratio of 1:10 and use to massage the body. It can also be mixed with lotions and massaged into the skin. Combined with proper massage techniques, the oil can improve blood circulation and promote the health of body and mind.

If taken internally, please mix 0.02-0.2ml (daily dose not to exceed 1ml) with warm water.

 We recommend diluting with a base oil before use on the skin to prevent skin irritation.

 Yes, but we do not recommend this method of consumption. If you wish to do this, please consult a medical professional for advice.

No. Essential oil is highly concentrated and can irritate the nasal passages.

You can use a diffuser to gently diffuse the scent or apply a small amount to a handkerchief and place at the nose for gentle, deep inhalation.

No. The longer the oil is stored, the better the smell will be.

Most people can enjoy the benefits of our pure essential oil. However, we recommend against its use for the following people:

– Pregnant women and those who are breastfeeding, as the oil may negatively impact the fetus or baby.

– Babies and young children.

– People with known skin sensitivity. If you still choose to use the oil, please test on a small patch of skin.

No. A traditional bracelet is a pure agarwood bracelet and does not require the help of a master to calculate it.

Prices depend on the size of the beads used.

 Yes, you can pay in three interest-free installments. T&C Apply.

 Use a measuring tape to accurately measure the circumference of your hand.

Yes, the bracelet can come in occasional contact with water. However, excessive wetness can cause cracking in the beads. Therefore, please remove your bracelet before showering or undertaking moderate to heavy physical activity. The bracelet should also not come in contact with chemicals that can degrade its structural integrity or cause its scent to fade.

Take care to prevent contact with water and chemicals. Do not expose the bracelet to the sun or extremely high temperatures for long periods of time. Remove the bracelet prior to doing housework or undertaking moderate to heavy physical activity to prevent damage to its delicate surface.

Most people can enjoy the benefits of our pure essential oil. However, we recommend against its use for the following people:

– Pregnant women and those who are breastfeeding, as the oil may negatively impact the fetus or baby.

– Babies and young children.

– People with known skin sensitivity. If you still choose to use the oil, please test on a small patch of skin.